Buffalo Solar Solutions was founded on the principle that our customers are human beings, not a revenue opportunity.
We’re a local company, and that means every person we do business with is a neighbor. To us, this means giving you straight answers about how the solar industry really works. If solar doesn’t make sense for your property, we’ll tell you. You’ll see our passion for green energy, our love for the people around us, and most of all, our dedication to our customers.
It’s just that. We take great pride in who we are—not just what we are.
Founded in 2015, Buffalo Solar Solutions began as a husband-and-wife team working out of their own home. Tyler and Alicia Uebelhoer poured their personal funds into building a business around a cause they were passionate about—solar energy—even though it took them several months to land their first job.
Everyone loves a good comeback story, so here’s ours: only three years later, the company is 20+ employees strong, with a second location in the Southern Tier and a spacious office suite on Abbott Road in Buffalo. And though we’ve grown bigger, our mission as a company remains the same.
OUR CUSTOMERS are the primary focus of our business. We like to call it an “old-fashioned” approach to customer service. You see, our customers stop by our office pretty regularly (“Just to say ‘hi’”), and we know every single one of them by name. We remain completely transparent about our work—not just because it’s the decent thing to do, but because it’s better for business. We strive to have all of our customers feel like they are part of the Buffalo Solar Solutions family.
OUR TEAM is homegrown, and we’re so proud of it. Subcontracting is not something that’s in our DNA—we’re proud to sport our beloved hoodies with the Buffalo Solar Solutions logo on our backs. Our workers are the backbone of what we’ve been able to accomplish since opening our doors, and since then, we’ve continued to add talented Buffalonians to our team, now with over 20 combined years of experience in the solar industry. This is a company with a family dynamic that you’ll see at installations and in our office. We genuinely enjoy working with each other and what we do.
And finally, the way we operate our day-to-day business is a testament to OUR OWNERS, and who they are as people.
With experience in the electrical services and solar industries that exceeds a dozen years, Tyler Uebelhoer remains an advocate for renewable energy and an expert on the benefits of going solar in WNY. He is the stronghold of all the business affairs that are conducted in the office, but still works on nearly every installation that the company does. You’ll find his readiness to make himself available to customers for answering questions and addressing concerns extends beyond a normal 9-5 business day.
Alicia Uebelhoer’s characteristic friendliness is still the heart of how Buffalo Solar Solutions operates and markets itself. We know solar systems are still fairly new to the region, and Alicia has the final say on all our media and marketing decisions that make solar accessible, and show how sunny our world really is. Every internal decision is made with customers in mind, to make the experience of learning about solar, right through the installation process, as enjoyable as possible.
At the end of the day, we’re all about the people. From making Buffalo green again, to saving WNYers money, to installing an array that’s both beautiful and functional. We like the business we do . . . but we love the people we do it with.
You could buy residential solar panels, or even commercial solar panels, in a number of places. But the one thing you won’t find anywhere else is the kind of customer experience you’ll get with Buffalo Solar Solutions.
Our promise to you:
We’ll provide clear information and answer all of your questions.
We’ll show you how to avoid mistakes and educate you on tricks some energy suppliers play.
We give you our undivided attention, free of any obligation to buy.
We’ll give you the forms to obtain your solar energy tax credits. (We don’t keep them, like many other solar companies do.)
In other words, lots of straight talk and no high-pressure salesmen. And we’ll stick with you after the job is done. If there’s a warranty issue, we’ll be there. Question on your solar energy tax credits? We’ve got it covered.
We will work to ensure every installation adheres to the highest standard of quality and craftsmanship. We will be a customer-centric organization that treats our clients the way we would want to be treated. We will hire the most skilled team members and value their contribution to the organization. We will grow slowly and steadily, to ensure that our customer service remains unsurpassed. We will show our appreciation by being active in the community and contributing to causes that enhance the quality of life for Western New Yorkers.
Maybe you’ve been told you’re an installation super hero, or that you have better customer service skills than that gecko on the insurance company commercials. Buffalo Solar Solutions is a place where dedication and hard work pays off.
Our Field Operations Manager, Kyle, makes his debut in front of the camera to tackle the misconception that installing solar panels causes damage to your roof.
Residents of Western New York who have already gone solar may take for granted the fact that our region has some of the best incentives for residential solar installations in the country.
We’re back for a fourth episode, with our owner Alicia Uebelhoer taking her turn in front of the camera to talk about the misconceptions surrounding solar panel maintenance.